If you don't see your confirmation email in your inbox, check your spam folder or make sure that you entered the correct email address when you checked out.

If you still don’t see the email, message us at blubrdshoemaker@gmail.com and we’ll resolve it ASAP.

To track the status of your order, visit the Track Order page and enter the order information provided in the confirmation email.

You can cancel or modify your order within 12 hours after completing the purchase. We cannot make any changes after 12 hours as your order will already be in production.

Email us at blubrdshoemaker@gmail.com to cancel or modify your order.

We are an online retailer offering custom-designed apparel and products.

We supply print-on-demand and ship our products directly from the manufacturer to you, which means there’s no middleman, mark-ups, or extra charges for our merch.

Check out our About Us to learn more about our brand.

We partnered with top-rated manufacturers to bring you high-quality products made from premium materials.

Our clothing, accessories, and footwear are made for comfort, style, and durability — so you don’t have to pick and choose.

For more information about our products and materials, visit the Product Specs page or check out the Product Details menu on any of our product pages.

Ordering online can be a gamble, but we make it easy. Before you place an order, we suggest visiting our Product Specs page to view our sizing chart

Your satisfaction is our priority. And while all of our products are carefully inspected before shipment, sometimes things slip through the cracks.

So if your order is flawed, damaged, of poor-quality, or incorrect in any way, we’ll reprint and send you a new one free of charge.

Contact our customer support team a blubrdshoemaker@gmail.com and send us a picture and description of the issue. We handle each case individually to ensure your satisfaction.

Please see our Return and Refund Policy for more information.

We will send your tracking number and information to your email 3 to 6 days after you place your order.

Import duties, taxes, and charges are not included in the price of the product nor in the shipping. These charges vary from one country to another and are unfortunately, your responsibility.

You could verify the charges with your country's customs office to determine what these additional fees might be.

For more info, feel free to contact our customer support at  blubrdshoemaker@gmail.com.

If none of the above have answered your question, please contact us via email at blubrdshoemaker@gmail.com